Terms of service

TERMS OF SERVICE

 

These Terms of Service ("Terms") govern your use of the tremez.com website (the "Site") and all services provided by TreMeZ ("we," "us," or "our"). Please read these Terms carefully before using our Site. By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, you may not access the Site or use our services.

 

1. Online Store Terms

 

You must be at least the age of majority in your state or province of residence to use this Site. By using the Site, you represent that you meet this age requirement and that you will not use our products for any illegal or unauthorized purpose. You must not transmit any malicious code or engage in any activity that disrupts the Site's functionality. A violation of any Term will result in the termination of your account and Services.

 

2. Account & Order Accuracy

 

You agree to provide current, complete, and accurate information for all purchases and account registrations. You are responsible for promptly updating your account information, including your email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you as needed.

We reserve the right to refuse any order, limit quantities, or cancel orders at our sole discretion, including orders that appear to be placed by dealers, resellers, or distributors.

 

3. Products, Prices, and Availability

 

All product descriptions, images, and prices are subject to change without notice. We reserve the right to discontinue any product at any time. While we strive to display product colors and images accurately, we cannot guarantee your screen's display will be precise.

  • Prices: Prices are listed in GBP and are subject to change. We are not responsible for typographical errors in pricing.

  • Availability: All orders are subject to stock availability. If a product is out of stock, we will notify you and cancel the item from your order.

 

4. Shipping, Returns, and Refunds

 

To ensure a clear and transparent shopping experience, please review our comprehensive policies which are incorporated into these Terms by reference.

  • Return Policy: For details on how to return an item, including the eligibility, timeframe, and process for returns and refunds, please review our Return Policy here: https://tremez.com/policies/refund-policy

  • Shipping Policy: For information on shipping costs, delivery times, and methods, please review our Shipping Policy here: https://tremez.com/policies/shipping-policy

 

5. Prohibited Uses

 

You are prohibited from using the Site or its content: (a) For any unlawful purpose. (b) To harass, abuse, or harm others. (c) To infringe upon our or any third party's intellectual property rights. (d) To submit false or misleading information. (e) To upload viruses or malicious code. (f) To collect or track the personal information of others. (g) For any obscene or immoral purpose. (h) To interfere with the Site's security features.

 

6. Third-Party Links & Tools

 

Our Site may include content or tools provided by third parties. We are not responsible for, and assume no liability for, any third-party materials, websites, or services. Links to third-party sites do not imply our endorsement. You acknowledge that use of any third-party tool is at your own risk.

 

7. User Comments & Submissions

 

If you submit comments, ideas, or feedback to us (collectively, "Comments"), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and publish those Comments. We are under no obligation to (1) keep Comments confidential; (2) pay compensation for Comments; or (3) respond to Comments. You are solely responsible for the content of any comments you make.

 

8. Disclaimer of Warranties; Limitation of Liability

 

Your use of the Site is at your sole risk. The Site and all services and products delivered to you are provided 'as is' and 'as available' without any warranty, express or implied, including warranties of merchantability or fitness for a particular purpose.

In no event shall TreMeZ, our directors, officers, employees, or affiliates, be liable for any indirect, incidental, or consequential damages (including lost profits, revenue, or data) arising from your use of the Site or any products procured using the Site, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim related to the Site or these Terms shall not exceed the amount you paid us in the last six (6) months.

 

9. Indemnification

 

You agree to indemnify and hold harmless TreMeZ from any claim or demand, including reasonable attorneys' fees, made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.

 

10. Governing Law & Dispute Resolution

 

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We encourage you to contact us first at support@tremez.com to attempt to resolve any dispute informally before initiating any formal proceedings.

 

11. Changes to Terms

 

We may update these Terms at any time. The "Last Updated" date at the top of this page will indicate when changes were made. Your continued use of the Site after any change means you accept those changes.

 

12. Contact Information

 

For questions about these Terms, or for any other inquiries, please contact us. Google Merchant Center requires that contact information is readily available on your website.

Email: support@tremez.com Phone: +447923151370

Mail: TreMeZ 181 Abbeydale Road Sheffield S7 1FG United Kingdom

 

13. Secure Transactions

 

We ensure that all personal information, especially credit card data, is collected securely on a page protected by SSL encryption. Look for the padlock icon in your browser's address bar to confirm a secure connection.